Terms & Conditions

Terms and conditions for payment of your Conference Ticket fee:

By booking you are taken to have accepted all of the terms and conditions set out below in clauses 1 -5 inclusive.

1.0 Booking your place

1.1 You must pay your ticket fee when you make your booking. We shall send you an automatic VAT Invoice and link to online payment if paying by card..

1.2 Services for Tourism Ltd reserves the right to cancel bookings at any stage. 

1.3 Services for Tourism Ltd reserves the right to refuse any booking and to refuse to supply any goods or services to any individual.

1.4 Services for Tourism Ltd cannot confirm your place at the event until payment is received.

1.5 Services for Tourism Ltd may refuse entry to the event for guests who have not made payment in full.

1.6 We do not store credit card details nor do we share customer details with any 3rd parties.

2.0 Guest substitutions and cancellations

2.1 Substitutions are acceptable at any time, at no extra charge but must be sent in advance in writing to awards@services4tourism.co.uk

2.2 Notice of cancellation received in writing more than 7 days prior to the event will be issued a refund of their ticket fee minus a £5.00 cancellation charge.

2.3 Cancellations received 7 days or less prior to the event will not receive a refund.

3.0 Programme alterations

3.1 Services for Tourism Ltd reserves the right to alter the content and timing of the event, the identity of the presenters, location and/or the venue.

3.2 Services for Tourism Ltd will not be liable for any costs or losses incurred as a result of alterations to the programme.

4.0 Postponement or Cancellation of event

4.1 Should the event be postponed for any reason you will be entitled to receive a full refund in respect of the ticket fees unless force majeure applies.

4.2 Should the event be cancelled for any reason you will be entitled to receive a full refund in respect of the ticket fees unless force majeure applies.

4.3 Services for Tourism Ltd will not be liable to you for any costs or losses you incur as a result of postponement or cancellation.

5.0 Force Majeure Circumstances

5.1 Should we be unable to perform any obligations under these Terms and Conditions due to causes or circumstances beyond its reasonable control, including but not limited to any Act of God, war or threatened war, terrorism or threatened terrorism, fire, flood, drought, strike, lock out or actions of the venue, we will not be liable to you for any losses or claims arising from this.

5.2 In the event that you are unable to attend the event due to causes or circumstances beyond your reasonable control, but the event remains unaffected, Services for Tourism Ltd will not be liable to you for any costs or losses. These circumstances include but are not limited to any Act of God, war or threatened war, terrorism or threatened terrorism, fire, flood, drought or strike.